Terms & Conditions

Last Updated: April 2026

By using Reidydone, you agree to the following terms regarding platform usage, payment processing, liability, and data privacy.

1. Reidydone & Affiliate Consent

A. Identity & Certification Consent

I hereby consent to Reidydone collecting and storing my legal name, gender, and professional certifications. I authorize Reidydone to share this data with third-party verification services and to display a 'Verified' status on my public profile. I understand this data is stored for the duration of my account to maintain platform trust.

B. Insurance & "Trust & Safety" Enrollment

I acknowledge that a 5% Trust & Safety Fee is applied to every booking to provide third-party liability insurance. I understand that coverage is subject to the terms of our Master Policy and that I must report any incidents within 24 hours to be eligible. I agree that Reidydone is a facilitator, not the insurance underwriter.

C. Earnings, Commission & Tax Reporting

I consent to the storage of my earnings history and banking details via Stripe. I acknowledge that Reidydone retains a 20% commission fee on all jobs completed by Affiliates (including Cleaners, Movers, Snow, and Lawn care) as a platform service fee for referral and management. I acknowledge that Reidydone may be required by law to report these earnings to tax authorities and that I am responsible for my own tax obligations as an independent contractor.

2. Client-Side Consent

A. Location & Service Consent

I consent to Reidydone storing my home address and sharing it with confirmed Service Professionals for the sole purpose of fulfilling requested bookings. I agree to provide a safe environment for the Service Professional and acknowledge that my data will be stored as part of my account history until I request deletion.

B. Payment, Commission & "Trust & Safety" Fee

I agree to pay the total booking amount, which includes a 5% Trust & Safety Fee and a platform commission. I understand this fee contributes to platform insurance and professional vetting. I acknowledge that payment processing is handled by Stripe and that Reidydone does not store my full credit card details.

C. Pricing Disclaimer & Variable Estimates

I acknowledge that all quotes provided at the time of booking represent an average cost estimate and not a final standard cost. I understand that final pricing is subject to change based on the actual condition (soiling) of the home or the actual duration of labor as determined upon the arrival of the Service Professional and Quality Control Officer.

3. Global Terms & Operational Clauses

A. The "Global" Data Deletion Clause

I understand that I may request the deletion of my backend data (Name, Address, Certificates) at any time. However, I acknowledge that any transaction data already written to the blockchain or required for legal tax reporting cannot be deleted and will remain as a permanent, anonymized record.

B. Worker Classification

Service Professionals are independent contractors and not employees of Reidydone. Service Professionals utilize their own equipment, maintain the right to accept or reject any job, are responsible for their own taxes and core professional insurance, and are not subject to mandatory training or uniforms that would imply an employer-employee relationship.

C. Insurance Claims Protocol

I agree to the terms of the Platform Insurance Policy and understand that Reidydone's liability for any claims is limited to the coverage provided by said policy. All claims must be filed within 24 hours of job completion to be considered for coverage.

D. Algorithmic Transparency (ADMT)

Reidydone utilizes automated systems to assist in job assignments and platform safety. Ratings and job history may influence the visibility of profiles and the allocation of service requests to ensure high-quality platform standards.